FAQ
Straight answers.
If your question is not here, the support page covers scanning, billing, and your data in more depth.
Where do prices come from?
Magic prices come from TCGplayer and Cardmarket via Scryfall. Pokemon and Yu-Gi-Oh prices come from TCGplayer, Cardmarket, and eBay through the Pokemon TCG API and YGOPRODeck. Sports, Lorcana, One Piece, and graded cards use recent eBay sold listings and are labeled as estimates. You can also set your own value for any card.
Does SlabX store photos of my cards?
No. When you scan a card, the photo is sent once to our AI identification service to read the card, then discarded. It is never stored on our servers.
Do I need an account?
No. Your collection lives on your device. An account is only needed to sync your subscription across devices and to post in the Community.
How does PSA verification work?
Enter the certification number from the slab label (or scan the slab). SlabX checks it against the PSA certification database and shows the grade, year, and brand on record.
Is the AI valuation financial advice?
No. AI valuations are informational estimates based on recent sales data and are clearly labeled. Always verify with real sold listings before buying or selling.
How do I cancel or delete my account?
Subscriptions are managed by the App Store or Google Play and can be canceled anytime in your device settings. You can delete your account from Settings inside the app; cloud data is removed within 30 days. Cards stored on your device are unaffected.
Which cards does SlabX cover?
Pokemon, Magic: The Gathering, Yu-Gi-Oh, Disney Lorcana, One Piece, baseball, basketball, football, hockey, and entertainment cards. Graded cards from PSA are verified against PSA's registry.
Can I add my own value to a card?
Yes. Any card can carry a manual value, and the app tells you when a value is yours rather than the market's.
Does the app work offline?
Your collection, prices, and history are stored on the device, so you can browse without a connection. Scanning, price refresh, and PSA lookups need a network.
When will the marketplace launch?
It is in design. We publish what we know on the Marketplace page and will not announce a date until it is real.
Still stuck? See support.